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Thomson Reuters wants you to be satisfied with your software product!

If you need product support for one of your Professional Suite CS products, you may email our Support department directly using this form. For a quicker response, please fill out the Email Address field and use the Additional Comments section to describe your issue in detail so that we can begin researching your question immediately and resolve it thoroughly. You will receive a response within 24 hours (excluding weekends). If you need help sooner, please call our HelpLine at (800) 968-0600 or visit our 24/7 Online Knowledgebase.

Fees for Product Support, when applicable, are billed according to the same pricing schedule as telephone support, according to the terms of your product license agreement.

Questions and Technical Assistance

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If you are having a printer problem, please tell us which printer you are using. Please include brand and model (example: HP 5si).

Describe your problem or question. Be sure to include what display or window you were in and what function you were trying to perform. Also, if you received an error message, type it exactly as it appeared.